Tustin

Policies

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  • PAYMENTS

  • Cash or credit cards only.  
  • We do not accept checks.
  • Items must be paid for on day they are painted.
  • Items not paid for will not be fired.
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  • PICK UPS

  • Items are ready 7-8 days later.  Exact time is given at time of payment.  
  • Items are held in studio for 4 weeks after pick up time.  Items not picked up after 4 weeks will be donated to good will.  
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  • RESERVATIONS

  • Minimum number of painters required to make a reservation is 6.  
  • For groups of 5 or less painters, we DO NOT make reservations.  We work on a walk-in, first-come, first-serve basis and cannot take reservations.  However, you can call 30 minutes prior to arrival and we will save a table for you if we have one!  We can only hold tables for 3o minutes.
  • If you have 8 or more painters, reservations are recommended and you can choose from our regular pricing or party package deals.  
  • CLICK HERE for more information on our party package deals!
  • Will be charged for number of painters provided by host as final head count.  Changes to this final head count must be made at least 24 hours prior to party start time.
  • Party package deals have a minimum head count requirement of 8 and will be charged for 8 if less than 8 painters are present at party.
  • Other customers will be present in studio during party reservations, however reservations will have reserved tables and dedicated staff members.
  • $50 deposits are required to book reservations and are non-refundable.  $50 will be subtracted from total on day of event.
  • Seating is for painters only, parents are welcome to stay but we cannot provide seating for each parent during a child's party.
  • Party Hosts can request seating for non-painters 24 hrs in advance at a cost of $25 per chair.
  • Will be provided with small 1 table for food.  If host brings in more than what can fit on table, staff can store some in the back and bring it out as needed.  An additional food table (in addition to the complementary one provided) is available upon request for a $50 fee.
  • Will be charged $25 for every 15 minutes past scheduled party time.
  • In order to use package deals, one total is given and cannot be paid separately by guests.
  • Special Requests (pieces requested, specific tables) are not guaranteed but we will do our best to accommodate.
  • Adults who paint with child’s party package cost will be charged $30 per adult painter (includes $23 piece).
  • We recommend party hosts arriving 10-15 min prior to start time of party.
  • Earliest arrival for hosts is 20 minutes prior to party to set up.
  • No banners, confetti, noisemakers allowed in studio
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  • REFUNDS/EXCHANGES

  • Store credit will be issued item damages caused by firing process. No refunds. No exchanges.   
  • We are not responsible for items once they have been picked up.  Color Me Mine is not liable for any damage that occurs once item leaves studio.  Cannot issue store credit for damages that occur outside of studio.
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  • SPECIALS/PROMOTIONS

  • Specials and promotions must be specific to this studio location (Other studio location promotions do not apply).
  • Only accept coupons that have our studio address/location listed on the coupon (Tustin)
  • Cannot combine specials/coupons/promotions/packages.
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